About

I’m Megan, a Senior Visual Designer with 11+ years of experience helping clients solve design challenges and understand their users. I have a diverse background spanning agency, IT, enterprise, and freelance roles for exceptional clients, including industry giants like FedEx, Avid, MSA, Libsyn, and Jack Links. These roles have equipped me with the expertise needed to provide UI/UX, front-end development, branding, and graphic design services.

I work full time on a freelance / contract basis — if you have a project you’d like to collaborate on, contact me.

Work  Experience

Freelance UI/UX Design and Front-End Development (January 2013 – Present)

While I’ve been freelancing for the duration of my career, I have been doing so full-time since 2020.

My services include:

• UI/UX Design Support
• Website Design & Development
• Branding & Strategy
• Graphic Design

Enterprise User Experience Interaction Designer at FedEx (July 2019 – June 2020)

I completed an 11 month contract as a UI/UX Designer on the Operational Mobility and Common Services team at FedEx. This team creates design systems and applications to be used at an enterprise level across seven value streams.

My role included:

• Executing a design thinking process in an agile environment to solve design challenges
• Using user centered design principles and research techniques to define and design enterprise applications
• Driving continuous user experience and product improvement through usability testing
• Helping to prioritize business needs and identify ROI for application enhancements
• Defining and implementing UI patterns through brand standards and attention to detail

Senior Designer at Shift Collaborative (January 2017 – July 2019)

Shift Collaborative is a creative agency in East Liberty. At Shift, a team of writers, designers, developers, marketers, and PR professionals work together to solve communication challenges for their clients. The work that I did encompassed UX design, visual design, and front-end development.

My role included:

• Executing discovery methods to understand and collaborate with clients, stakeholders, and users through brand audits, SEO audits, research, interviews, design thinking, and interactive brainstorming sessions
• Ideating through sitemaps, wireframes, and interactive prototypes to communicate and test ideas
• Digital design of websites, ads, signage, landing pages, email campaigns, and social media graphics
• Front-end development, testing, and management of fully-responsive websites, email campaigns, and landing pages
• Brand, campaign, and logo design
• Print design including flyers, billboards, posters, postcards, folders, business cards, letterheads, pens, style guides, envelopes, tradeshow booths, brochures, annual reports, notebooks, stickers, infographics, signage, shirts, pins, and more
• Hosting management including routine plugin and theme updates, website content updates, SSL certificate installation, PHP upgrades, client support through Zendesk, and site migration

Creative Services Lead at Sierra Experts (May 2012 – December 2016)

I worked as Creative Services Lead for Sierra Experts, a remote IT company, and its three sister companies, for five years. My role included work in the following areas:

Websites: I designed, developed, and performed maintenance on websites for the Sierra Companies, consisting of three sister companies, and its customers. When working on customer projects, I was involved in every part of the process, including initial sales meetings, scoping the project, designing mockups, front-end development, QA testing, and customer communication.

HTML Emails: I designed and developed HTML emails for the Sierra Companies. I have hands-on experience, both executing and overseeing the full process, including designing the mockup, developing the code, cross-browser and platform testing, sending campaigns, evaluating analytics, and the occasional content generation. I have in-depth knowledge of both Mailchimp, a popular campaign manager, and Mautic, an open source marketing automation tool.

Social Media: I worked with a Marketing Team to manage the social media accounts, such as Facebook, Google+, Twitter, and LinkedIn, for the Sierra Companies. While my primary responsibilities were providing blog, post, and profile graphics, I also helped create content and social media calendars.

In-House Design: I oversaw all in-house design needs for the Sierra Companies, including a full rebrand from Sierra w/o Wires to Sierra Experts, and the creation of items such as marketing slicks, folders, vehicle decals, screen printed shirts, advertisements, table displays, letterheads, tradeshow booths, and business cards.

Designer for Marietta City School’s Outreach Program (September 2011 – May 2012)

Responsibilities included copy writing and design for a logo, presentation, and online brochure to open lines of communication between the school district, community, and local businesses.

343 Wrapz and Graphix (June 2011 – August 2011)

Designed a variety of t-shirts, signs, stickers, and motocross bike kits.

Clients I’ve Worked With

Education

Marietta College

• Marietta College is a private liberal arts college in Marietta, Ohio. It was ranked 8th in the Midwest in the 2018 U.S. News & World Report survey.
• Bachelor of Fine Arts in Graphic Design and Minor in Studio Art, May 2012
• Summa Cum Laude, 2008 – 2012

Certificates

I’ve earned the following Google Ads certificates:

• Measurement Certification
• App Certification
• Display Certification
• Search Certification
• Shopping Certification

I’ve earned the following certificates through courses with the Interaction Design Foundation at the “Top 10% in Class” level:

• Accessibility: How to Design for All
• Become a UX Designer from Scratch
• Design Thinking
• Emotional Design
• Mobile User Experience (UX) Design
• UI Design Patterns for Successful Software
• User Experience: The Beginner’s Guide
• User Research: Methods and Best Practices
• UX Management: Strategy and Tactics

Memberships

• Interaction Design Foundation
• American Institute of Graphic Arts
• Kappa Pi International Honorary Art Fraternity
• National Honors Society